General terms and conditions

General Terms & Conditions

Last Updated: 2026-05-08

Welcome to AROHA WELLINGTON. These General Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from www.aroha-wellington.com, you agree to the terms outlined below.

For any questions, please contact us at info@aroha-wellington.com.

1. Company Information

Business Name: AROHA WELLINGTON
Website: www.aroha-wellington.com
Email: info@aroha-wellington.com
Operating Region: New Zealand

2. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your country or region
  • You are legally capable of entering into binding contracts
  • You will provide accurate and complete information when placing an order

3. Products & Availability

AROHA WELLINGTON offers fashion and lifestyle products subject to availability.

We reserve the right to:

  • Modify or discontinue products at any time
  • Limit product quantities
  • Refuse or cancel orders where necessary, including suspected fraud, pricing errors, or stock limitations

We make every effort to display products accurately, but colors and appearances may vary depending on device settings.

4. Pricing & Payments

All prices are displayed in the applicable currency and include GST where required by New Zealand law unless otherwise stated.

AROHA WELLINGTON reserves the right to change prices at any time without prior notice.

Accepted payment methods are displayed at checkout. Orders will only be processed once payment has been successfully received.

5. Shipping & Delivery

Shipping times, delivery estimates, and related terms are outlined in our Shipping Policy.

AROHA WELLINGTON is not responsible for:

  • Courier delays
  • Customs delays where applicable
  • Incorrect shipping information provided by the customer

Risk transfers to the customer upon confirmed delivery.

6. Returns & Refunds

Customers may be eligible for returns under our 30-Day Return Guarantee, subject to our Return Policy.

Returned items must:

  • Be returned within the stated timeframe
  • Follow return instructions
  • Meet eligibility conditions

Return shipping costs may apply unless otherwise stated.

7. Right to Refuse Service

AROHA WELLINGTON reserves the right to refuse service, cancel orders, or restrict access where:

  • Fraud is suspected
  • Payment cannot be verified
  • Terms are violated
  • Product misuse is identified

8. Intellectual Property

All website content, including:

  • Logos
  • Branding
  • Product descriptions
  • Images
  • Graphics
  • Text

are the property of AROHA WELLINGTON and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, AROHA WELLINGTON shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits
  • Delivery delays outside our control
  • Website interruptions or technical issues

Nothing in these Terms excludes rights granted under New Zealand consumer law.

10. Consumer Guarantees

Where applicable, our goods and services are provided in accordance with the Consumer Guarantees Act 1993 (New Zealand).

Nothing in these Terms limits your statutory rights under New Zealand law.

11. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you agree to the collection and use of information as outlined in that policy.

12. Governing Law

These Terms & Conditions are governed by the laws of New Zealand.

Any disputes arising from the use of this website or purchases from AROHA WELLINGTON shall be subject to the jurisdiction of New Zealand courts.

13. Changes to Terms

AROHA WELLINGTON reserves the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on our website.

14. Contact Information

For customer support, questions, or legal inquiries:

AROHA WELLINGTON
Email: info@aroha-wellington.com

AROHA WELLINGTON
Timeless Style. Made With Aroha.